How Verywell Protects Your Personal Data

Privacy Policy and Data Protection at Verywell

When you register with Verywell Casino Online, we collect your email address, full name, date of birth, phone number and password to create and secure your account. This information confirms you meet our minimum age of 18 and lets us verify who you are before any deposit or withdrawal is processed. The terms covering this collection have applied since 1 January 2017 and were last updated on 28 October 2025, with English as the binding language for all policy text.

We do not share personal data with third parties, except where authorities require it, and our emails never include balance information, keeping financial details away from anyone who might intercept a message. Data in transit is protected with TLS 1.2 encryption, a measure covered further on our casino security page, and our servers hold the final record in any dispute over account activity.

How we use your details

Registration data lets us enforce one account per computer, IP address and phone number across every domain operated by our legal entity, and prevents duplicate accounts from being opened without administration permission. We also rely on electronic database checks, phone calls and document requests to confirm identity, including random checks carried out with advance email notice. Players who are politically exposed persons must disclose this when registering.

What Personal Data We Request and Why

The categories below cover the data we ask for at different stages of your account, from the moment you sign up to the point you request a withdrawal.

Every category above exists to confirm identity and source of funds rather than for marketing purposes, and no anonymous account can withdraw without completing the relevant step.

Your Choices Over Marketing and Account Data

We may send up to three promotional emails a day, and you can unsubscribe at any time through the link in each message or by contacting support directly, so marketing contact stays within your control. We can also run a random identity check at any point after registration, and we notify the account holder by email before it takes place. Where a withdrawal of $1,000 or more raises a source-of-funds question, we may ask for payroll records or a document confirming you have never experienced a gambling addiction, in line with the self-declaration made when you first registered.

Because one account is permitted per computer, IP address and phone number across every domain run by our legal entity, the personal details you submit are cross-checked to prevent duplicate registrations; where a duplicate is found, transactions are voided and any winnings or bonuses are forfeited unless administration has granted permission for a second account, for example after lost access. You can recover account access yourself at any time using the "Remind the Password" button rather than resubmitting personal data to support, as explained on our account login page.

For anything related to how your details are handled around a specific deposit or withdrawal, our support team can be reached by online chat, email or phone, and server records remain the reference point if a complaint is raised about account or payment data. You can review how deposit and withdrawal information is handled on our deposits and withdrawal methods page.